Ometria receives the following order statuses from the Shopify eCommerce importer:
voidedrefundedopenclosedcancelledauthorizedexpiredpaidpartially_refunded
See Order status in the Shopify documentation.
These are mapped to Ometria statuses as follows:
| Shopify | Ometria |
| Any order "confirmed" | "status" is Open "is_valid" = true |
| "fulfillment_status"="fulfilled" | "status" is Closed "is_valid"=true |
| Any order with a "cancelled_at" date |
"status" is Cancelled "is_valid"=false |
| Any order with "financial_status" of "refunded" or "voided" | "status" is Refunded or Voided "is_valid" = false |
| authorized "financial_status": "authorized" "fulfillment_status": "unfulfilled" (shows as null in Ometria raw data) |
"status" is Open "is_valid" = true |
| expired "payment_status": "expired" "financial_status": "pending" "fulfillment_status": "fulfilled" |
"status" is Closed "is_valid" = true |
| expired "payment_status": "expired" "financial_status": "pending" "fulfillment_status": "unfulfilled" (shows as null in Ometria raw data) |
"status" is Open "is_valid" = true |
| partially_refunded "financial_status": "partially_refunded" "fulfillment_status": "fulfilled" |
"status" is Closed "is_valid" = true |
| paid "financial_status": "paid" "fulfillment_status": "unfulfilled" (shows as null in Ometria raw data) |
"status" is Open "is_valid" = true |
| paid "financial_status": "paid" "fulfillment_status": "fulfilled" |
"status" is Closed "is_valid" = true |
See also: Valid orders in Ometria
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