Professional services, deliverability and support

Deliverability  

• Setting up DNS records during onboarding
• Rebranding and email
• Deliverability best practices: Ramping up send volumes
• Suppression lists
• List hygiene
• Warming-up with Ometria

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Professional services  

• Technical projects
• Account migration guide
• Accessing Ometria for the first time

Support  

• Live chat with the support team
• Ometria status page
• Is Ometria adaptive for viewing on mobile or tablet devices?
• Submitting a subject access request (SAR)
• Recording a HAR file for aiding troubleshooting
• Searching the Ometria Help Centre

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