On this page:


Overview

The order details screen presents all of the available data for an order placed by a contact.

You can access order details from:


Details

The following order information displays on the left of the screen: 


FieldDescription

Customer details

This top panel contains:

  • The order ID
  • Whether or not the order is valid
  • The name of the contact who placed the order
  • The contact’s email address

Click View profile to see the contact details screen

Date placed

The date and time the contact placed their order.

Store

The store from which the order was purchased, e.g. GB.

Source

The source the order is attributed to, if known, e.g. cpc/google, Ometria campaign, etc. 

Coupon code

The coupon code (if used).

Shipping type

The shipping method for this order.

Payment method

How the contact paid for the order, e.g. PayPal.

Billing address

The contact’s billing address, if known.

Shipping address

The contact’s shipping address, if known. 

The tiles at the top of the screen show the revenue breakdown for the order:


FieldDescription

Grand Total

The grand total the contact spent on this order. This is the sum of the following four fields.

Subtotal

The order total before tax, discounts and shipping are applied.

Discount

The total of any discounts applied to the order.

Tax

The total tax for this order.

Shipping

The total shipping costs for this order.


Finally, the Products report lists all of the products included in the order, with the following information:


FieldDescription

Image

An image of the product.

Sku

The product’s SKU (stock-keeping unit).

Title

The name of the product.

Variant Id

The product’s variant ID (if applicable). 

Options

Variants of the product, e.g. different colours, sizes etc. 

Units

The number of units of this product included in the order.

Unit price

The cost of the product per unit. 


All of the information above is pushed to Ometria from your ecommerce platform.