Ometria supports importing Shopify tags for both customers and orders. These are stored as list of strings type custom fields and can be used to filter contacts and orders in Ometria.
To enable Shopify tag importing, please contact your Ometria Customer Service Representative.
Customer Shopify Tags
Customer tags are stored in the shopify_tags custom field.
You can find contacts with Shopify tags by going to Segment Explorer > Customer Attributes > Shopify tag and filtering on:
- Shopify tags > which is known
To search for a specific tag, use the following filter:
- Shopify tag > which contains - [tag name]
Order Shopify Tags
Order tags can also be imported into Ometria and used to filter orders in Segment Explorer.
To find orders with Shopify tags, go to Segment Explorer > Purchase Attributes > Has an order with the following details.
Once the option above is selected, click the Add condition option, and search for Shopify order tags
You can enter the following:
- Shopify order tags > which is known
To search for a specific order tag, use the following filter:
- Shopify order tag > which contains - [tag name]
Tag searches are case-sensitive, so make sure you enter the tag exactly as it appears in Shopify. Searches look for individual tags within the list, so results will also include contacts or orders that have additional tags.
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