📊 Deep Insights Agent: industry benchmarks
Compare your performance against your retail vertical’s average, directly in your team’s LLM of choice using Deep Insights Agent.
- Industry comparison: See how your metrics compare with your retail vertical’s average.
- Ask where you already work: Get your answer in the same chat you use for Deep Insights Agent – no separate report needed.
- Visualise your data: See benchmarks as charts or a dashboard, with your quartile shown alongside the industry average where available.
📈 Campaign performance dashboard: channel comparison
Compare how email, SMS and push perform against each other, all on one screen.
- Performance score: Every channel is scored from 0 to 100 on click-through rate, conversion rate and revenue per message.
- Channel overview comparison: Track revenue, orders, click-through rate, conversion rate, ROI and more for each channel, day by day, against the prior period.
- Multi-channel campaign performance: See whether campaigns sent on more than one channel perform differently from single-channel campaigns.
- Exportable views: Export each section to share with your team or analyse alongside your other data.
⚙️ Small improvements
- Choose your data source in Subscriber Export: You can now filter a subscriber export by data source, so you only get the data you need. Learn more
- Radio buttons in website overlays: Fields with set options, such as gender, can now use radio buttons as well as a drop-down. You can also customise their colours to match your brand. Learn more
- More precise contact search in Segment Explorer: By default, search now checks only each contact’s own email, customer ID and phone number, so you’ll no longer see duplicate profiles. To include linked and custom identifiers, switch on the new Search all identifiers toggle. Learn more
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