Contact's timezone is defined as:
- the timezone ingested via the data API, or;
- the timezone in which their last valid order was placed, or (if no orders have been placed);
- the timezone associated with the IP address of their last visit to your site.
If none of this information is available, the default timezone for your account is used.
See also: Scheduling and sending broadcast campaigns
For SMS campaigns, if none of the above are found, the timezone is based on the country code used in the contact's phone number.
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