Facebook authorisation alerts

If your Facebook sync fails due to an invalid access token, Ometria will send you an email alert.

Ometria sends one email alert per day for a failing connection.

See also: Support alerts

Renew your token

To fix the issue, follow these instructions on renewing your access token.

Delete the Facebook sync

If you're no longer using your Facebook sync and don't want to renew your access token, please delete the connection.

In Ometria go to Settings > Connections and select your Facebook sync.

Scroll to the bottom of the screen and click Delete connection.