Order details screen

The order details screen presents all of the available data for an order placed by a contact.

You can access order details from:

Details

The following order information displays on the left of the screen:

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Field	Description
Customer details	This top panel contains: The order ID Whether or not the order is valid The name of the contact who placed the order The contact’s email address Click View profile to see the contact details screen.
Date placed	The date and time the contact placed their order.
Store	The store from which the order was purchased, e.g. GB.
Source	The source the order is attributed to, if known, e.g. cpc/google, Ometria campaign, etc.
Coupon code	The coupon code (if used).
Shipping type	The shipping method for this order.
Payment method	How the contact paid for the order, e.g. PayPal.
Billing address	The contact’s billing address, if known.
Shipping address	The contact’s shipping address, if known. Ometria receives city, postcode (zip code) and country in orders, but no further information (e.g. street address, house number etc.)

The tiles at the top of the screen show the revenue breakdown for the order:

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Field	Description
Grand Total	The grand total the contact spent on this order. This is the sum of the following four fields.
Subtotal	The order total before tax, discounts and shipping are applied.
Discount	The total of any discounts applied to the order.
Tax	The total tax for this order.
Shipping	The total shipping costs for this order.

Finally, the Products report lists all of the products included in the order, with the following information:

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Field	Description
Image	An image of the product.
Sku	The product’s SKU (stock-keeping unit).
Title	The name of the product.
Variant Id	The product’s variant ID (if applicable).
Options	Variants of the product, e.g. different colours, sizes etc. Note: Product attributes are applied to orders when the order is ingested by Ometria. If the product attributes are ingested after the order, then they won't be applied retro-actively.
Units	The number of units of this product included in the order.
Unit price	The cost of the product per unit.

All of the information above is pushed to Ometria from your ecommerce platform.