The best way to use surveys is to include a link to the survey in the email. The survey will also function best when built on a web page.
We recommend that you send the link to your SurveyMonkey survey in an email and connect the response for that survey to the Zapier / Ometria integration. This connection means the results from your survey are passed into Ometria via Zapier.
See: Setting up Zapier in Ometria
Note: It is not possible to embed surveys into the body of an email. ESPs and email clients don't generally support embedding forms into emails. This is due to the security risk associated with email clients handling this kind of content.
SurveyMonkey does support embedding the first question of a survey if its a supported question type. The limitations above still apply and the contact still needs to visit the survey in a browser to submit their answer.
Contact SurveyMonkey support for more help on this.
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