Multi-factor authentication

Multi-factor authentication (MFA) is a security feature which requires a second form of authentication when logging into Ometria.

As well as entering a password, users with multi-factor authentication enabled will need to enter a one-time code sent via SMS. 

Setting up multi-factor authentication

To get started with MFA, you'll need to make sure that every user in your account has a phone number assigned.

You can add the phone number in the Users and permissions screen in Settings:

Once you've added phone numbers for every user, raise a request with our Support Team or contact your Customer Success Representative.

Our team will set everything up for you.

Once MFA is set up for your account(s), users with admin permissions will be able to create new users and add their phone numbers in the Users and permissions tab in Settings.

See: Create and edit a user account

Reporting on multi-factor authentication

You can see all successful and unsuccessful login attempts in the audit logs.

Adding new users

Only administrators can add new users in Ometria.

When you create a new user you'll be able to add their phone number in the form: