Scurri Track Plus is a post-purchase communications solution that allows retailers to control the customer delivery experience via personalised messages.
This integration allows you to send carrier tracking events and order information from Scurri to Ometria.
The tracking events become custom events in Ometria, which you can use to trigger automation campaigns.
See also: Scurri Track Plus: Ometria Integration Guide
Before you begin
You'll need an account with Scurri Tack Plus.
Please contact your Customer Success Representatives at Ometria and Scurri to discuss enablement.
Request custom events
Raise a request with the Support Team to set up the custom events you require.
You can send any of these Scurri tracking events to Ometria to use as custom events:
- Manifested
- In Transit
- Out for Delivery
- Attempted Delivery
- Delivered
- Exception
Data fields
These fields are sent to Ometria with each custom event.
You can use the order data in merge tags to personalise your message content.
| Scurri type | Field |
|
Tracking information
|
Carrier |
| Carrier service | |
| Shipment identifier | |
| Tracking number | |
| Delivery options URL (to carrier website) | |
| Tracking URL (to carrier website) | |
| Estimated delivery date | |
| Shipping method | |
|
Order data
|
Order number |
| Order value | |
| Package count | |
| Package type | |
| Custom field 1 and 2 | |
|
Product data
|
Item count |
| Item name | |
| Item quantity | |
| Item SKU | |
| Item value | |
| Item URL | |
| Item image | |
|
Recipient information
|
Recipient email |
| Recipient first and last name | |
| Recipient phone number | |
| Address line 1 and 2 | |
| Ship to city | |
| Ship to country code | |
| Ship to postcode |
Generate an API key
Next, create an API key in Ometria.
Only users with administrator account permissions can access the API keys tab.
Securely send the API key to your Scurri Track Plus Onboarding Specialist, who can configure your Scurri account.
Testing
Once the integration is complete and your custom events are set up, you can test the functionality from your Scurri Track Plus account.
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