Skio is a subscription management platform for Shopify customers.
When you integrate Ometria with Skio you can receive webhooks from Skio as custom events in Ometria.
Custom events can be used as triggers for automation campaigns.
Set up your webhooks in Skio
Log into your Skio account and set up the webhooks you'd like to send data to Ometria.
Skio's documentation: Custom webhook integration for Email/SMS platforms
Request your custom events
Raise a request with our Support Team to create corresponding custom events for your Skio webhooks.
| Skio event | Ometria custom event |
| Skio: Billing Reminder Notification | subscription_will_renew |
| Skio: Billing Attempt Failed | billing_attempt_failed |
| Skio: New Subscription Created | subscription_created |
| Skio: Subscription Cancelled | subscription_cancelled |
| Skio: Subscription Next Billing Date Updated | subscription_next_billing_date_updated |
| Skio: Subscription Reactivated | subscription_reactivated |
| Skio: Subscription Skipped | subscription_skipped |
| Skio: Surprise and Delight Rule Applied | surprise_and_delight_rule_applied |
| Skio: Subscription Item Out of Stock | subscription_out_of_stock |
| Skio: Subscription Renewed | subscription_renewed |
| Skio: Card Expiration Notification | card_will_expire |
| Skio: Paused Subscription | subscription_paused |
| Skio: Unpaused Subscription | subscription_unpaused |
The Support Team will let you know once your events are ready to use.
Custom event properties
These properties are available as conditions in your entry triggers.
| Custom event property | Data type | Skio payload property |
| subscription_cancellation_reason | String | skioSubscriptionCancellationReason |
| status | String | status |
| cancelled_at | Date | cancelledAt |
| next_billing_date | Date | nextBillingDate |
| cycles_completed | Integer | cyclesCompleted |
| subscription_days_until_renewal | Integer | skioSubscriptionDaysUntilRenewal |
| total | Integer | total |
| has_surprise_discount | Boolean | hasSurpriseDiscount |
| has_surprise_product | Boolean | hasSurpriseProduct |
| is_prepaid | Boolean | isPrepaid |
| is_prepaid_gift | Boolean | isPrepaidGift |
Setting up an automation campaign using Skio event triggers
Once the Support Team has confirmed that your events are set up, you can start using them as entry triggers in your automation campaigns.
Select +ADD CONDITION and choose a property to further filter the Skio entry trigger.
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