Exit conditions in automation campaigns – Ometria Help Centre

An exit condition is an event which defines when the contact should leave the automation flow.

For example, the exit condition could be the contact making an order, or visiting your site.

Note: Exit conditions only apply after the segment stage of your flow - not during the entry wait (if set).

Select the cog icon to configure your exit condition:

The exit options are:

Exit condition	Filter condition
Order	Contact has placed an order
	Contact has placed their last order
	Contact has placed their nth order (e.g. second order)
	Contact has placed an order which includes a product
	Contact has placed an order which includes a product with an attribute
	Contact has placed an order with grand total
	Contact has placed an order using a coupon code
	Contact has placed an order via a channel Note: Order channels (e.g. online store, mobile app, in store, phone) must be defined in your API call.
Visit	Contact has viewed a product
	Contact has viewed a product with an attribute
	Contact has visited for a time period (in seconds)
	Contact has visited from a source
	Contact has visited a store
Abandoned Basket	Contact has abandoned a basket
	Contact has abandoned a basket with includes a product with an attribute
	Contact has a basket in a store

To set up your campaign so that contacts exit after they’ve made an order, select Order > Contact has placed an order

Select Save to finalise.

If you select more than one exit condition, Ometria checks that both conditions have been fulfilled - i.e. uses AND logic, not OR logic.

Related articles