From the campaign template, click on the product recommendations block in the template, or select the Edit Template tab in the left-hand panel to select your recommendation instance:
A preview of your selected engine displays in the template.
Note: Product recommendations in automation campaigns generate at the point of send. Recommendations in broadcast campaigns generate at the point of open.
Click Edit next to the dropdown to return to the Recommendation Engine screen and edit your recommendation engine.
If you like, you can further define which contacts will see this block by selecting the cog icon on the block to access the following fields:
| Field | Description |
| Show block only for contacts in lifecycle status | Select from:
|
| Show block only for contacts with lifetime value (CLV) | Define either a minimum or maximum customer lifetime value (CLV) for contacts to see this block. |
| Show block only for contacts in this segment | Select a segment to:
|
Select Save.
See also:
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