A redirect takes the site visitor to a page that doesn't show product listings, e.g. your customer service page, brand pages, returns & refunds, etc.
Your redirects are set up when you onboard with Ometria's website personalisation feature.
If you require any changes, please get in touch with the Support Team.
Create a new redirect
From the Search Redirects screen you can define keywords that redirect to a specific URL.
Go to: Website personalisation > Site search > Redirects
There is only one option in the Search Redirects screen - select that:
Captures
Capture information from the request and use it to form part of the redirect.
Mappings
Select Add mapping… to enter your redirects.
Enter your keywords in the left-hand field and your redirect URL on the right:
Note: Redirect keywords are not case-sensitive, so you don't need to enter keywords multiple times for different cases.
Save your changes.
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