From the Campaign performance dashboard you can monitor your deliverability performance and identify any domain issues.
See Monitoring your deliverability performance for guidance on what to look for.
Navigation
Go to: Campaigns > Campaign performance > select the Deliverability report tab.
You can set your date ranges for reporting at the top of this screen.
Select any of the pre-configured date ranges from the date picker drop-down, or choose Custom Range to bring up the calendar tool and set your own range:
You can also export the data on this screen to a CSV file by clicking Export.
Domain deliverability over time
In this graph each line represents a domain, and you can click through each KPI to see how it has performed over your selected time period:
KPI | Description |
Sent | The number of emails sent to each domain. |
Delivery rate | The total number of emails confirmed received by the mailbox provider. |
Open rate | The percentage of sent emails which were opened at least once by the recipient. |
Click rate | The percentage of sent emails which were clicked at least once by the recipient. |
Bounce rate | The percentage of emails that bounced. |
You can also use the drop-down at the top of the screen to filter:
- All campaigns
- Automation campaigns
- Broadcast campaigns
- Transactional campaigns
And you can choose which domains to display using the Select domain groups drop-down:
Domain deliverability performance
This table shows how each domain has performed over your specified period, with the same KPIs as above:
Select a domain from the table to drill down into all variations for that domain (e.g. Microsoft = hotmail.com, hotmail.co.uk, outlook, live.com etc.)
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