It’s a good idea to define whether a contact can only enter your automation flow once, or if they can re-enter after a certain period of time.
To set a re-entry condition, mouse-over your entry condition tile and select the icon.
Select Reentry is allowed after period.
Specify your reentry time period (in hours, days or weeks) and then select Save to finalise your reentry condition.
Note: All times are based on your the default timezone in General settings.
If you choose No reentry: only triggers once per contact, your contacts can only ever enter this automation flow once.
This applies even if you pause your campaign and change the entry condition.
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