The Orders grouped tab in the orders report presents a list of all orders which meet the requirements of the conditions you’ve set (above), grouped by whichever criteria you select (date as default):
The column headings in the table are:
Column |
Description |
Attempted orders |
The number of orders attempted in this group, i.e. both valid and invalid. |
Valid orders |
The number of valid orders in this group. |
First time orders |
The number of orders in this group which were the first orders for that customer. |
Total units sold |
Total number of products included in orders for this group. |
Unique customers |
Total number of unique customers who placed orders in this group, e.g. if Sue Smith placed two separate orders, she will only be counted as one customer. |
Total tax |
The total amount of tax paid on orders in this group. |
Total shipping |
The total shipping costs for orders in this group. |
Total discount |
The total value of discounts for orders in this group. |
Subtotal |
The sub total revenue from orders in this group (i.e. just the cost of the products in the orders). Note: This value is calculated differently based on your integration (and your preferences if you have a custom integration). For most integrations it includes discount but not tax and shipping.
|
Grand total |
The total revenue from orders in this group (including tax, shipping etc.) This value doesn't include invalid orders, but the grand total in the Orders list does. |
You can group the data in this report using any combination of the following:
Group by | Description |
Date | Group orders by the date they were placed. |
Hour | Group orders by the hour they were placed (24 hour clock). |
Day of the week | Group orders by the day of the week they were placed on. |
Month | Group orders by the month they were placed in. |
Year/Month | Group orders by the month and year they were placed, e.g. 04-2020. |
Year | Group orders by the year they were placed. |
Store | Group orders by the store the customer ordered from. |
Coupon code | Group orders by coupon code use. |
Shipping type | Group orders by shipping type, e.g. DHL, ParcelForce, ClickAndCollect |
Billing country | Group orders based on the country in the billing address. |
Billing city | Group orders based on the city in the billing address (i.e. City of last order). |
Order valid | Group based on whether an order is valid (True) or invalid (False). |
Order status | Group orders based on whether their status is ‘Complete’ or ‘Cancelled’. |
Payment method | Group orders based on the payment method the customer used, e.g. CreditCard, Paypal, etc. |
Device type | Group orders based on the device the customer used to place them, e.g. computer, tablet, mobile etc. |
Source medium | Group orders based on the medium they are attributed to, e.g. Ometria email, social, cpc (cost per click), search, referral, etc. |
Source campaign | Group orders based on the campaign they are attributed to - if this cannot be found based on UTM parameters, this column will read 'Not provided'. |
Source domain | Group orders based on the domain url the order is attributed to, e.g. google.com, facebook.com, your website, etc. |
Source name | Group orders based on the domain they are attributed to, e.g. ometria, google, yahoo, facebook, etc. |
Broadcast campaign | Group orders based on the broadcast campaign they are attributed to (if any). |
Customer order sequence | Group orders based on the position of an order in a customer’s sequence of orders - e.g. first order, fourth order etc. |
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