Select Orders grouped when creating or editing an orders report to see list of all orders which meet the requirements of the conditions you’ve set, grouped by whichever criteria you select:
Metrics to group by
You can group the data in this report using any combination of the following:
| Group by | Description |
| Date placed | Group orders by the date they were placed. |
| Hour placed | Group orders by the hour they were placed (24 hour clock). |
| Day of the week placed | Group orders by the day of the week they were placed on. |
| Month placed | Group orders by the month they were placed in. |
| Year/Month placed | Group orders by the month and year they were placed, e.g. 04-2020. |
| Year placed | Group orders by the year they were placed. |
| Store | Group orders by the store the customer ordered from. |
| Order channel | Group orders based on the channel through which they received the campaign their orders attributed to, e.g. email, SMS, push. |
| Coupon code | Group orders by coupon code use. |
| Shipping type | Group orders by shipping type, e.g. DHL, ParcelForce, ClickAndCollect |
| Billing country | Group orders based on the country in the billing address. |
| Shipping country | Group orders based on the country in the shipping address. |
| Is valid? | Group based on whether an order is valid (True) or invalid (False). |
| Status | Group based on the order status, e.g. pending, complete, cancelled. |
| Shipping method | Group orders based on the shipping method. |
| Payment method | Group orders based on the payment method the customer used, e.g. CreditCard, Paypal, etc. |
| Visit medium | Group orders based on the medium they are attributed to, e.g. Ometria email, social, cpc (cost per click), search, referral, etc. |
| Visit campaign | Group orders based on the campaign they are attributed to - if this cannot be found based on UTM parameters, this column will read 'Not provided'. |
| Visit domain | Group orders based on the domain URL the order is attributed to, e.g. google.com, facebook.com, your website, etc. |
| Visit name | Group orders based on the domain they are attributed to, e.g. ometria, google, yahoo, facebook, etc. |
| Device type | Group orders based on the device the customer used to place them, e.g. computer, tablet, mobile etc. |
| Broadcast campaign | Group orders based on the broadcast campaign they are attributed to (if any). |
| Customer order sequence | Group orders based on the position of an order in a customer’s sequence of orders - e.g. first order, fourth order etc. |
| Billing city | Group orders based on the city in the billing address (i.e. City of last order). |
| Shipping state | Group orders based on the state in the shipping address. |
| Shipping city | Group orders based on the city in the shipping address. |
| Geo shipping place |
Group orders based on the town/city name. This data is taken from the Shipping city field and then 'cleaned up' (spelling and capitalisation standardised). |
| Geo shipping region |
Group orders based on the country/state name. This data is taken from the Shipping country and state fields and then 'cleaned up' (spelling and capitalisation standardised). |
| Geo shipping subregion |
Group orders based on the county name. This data is taken from the county submitted with the order and then 'cleaned up' (spelling and capitalisation standardised). |
| Attribution |
Group based on order order attribution. Examples:
|
| Ometria campaign |
Group orders based on the Ometria campaign they're attributed to. |
| Ometria campaign type |
Group orders based on the Ometria campaign type they're attributed to:
|
Metrics to view
Select the metrics to display as column headings in your report:
| Column | Description |
| Store country | The store country for this group, based on the definitions in your store settings. |
| Store state | The store state for this group, based on the definitions in your store settings. |
| Store marketing region | The store marketing region for this group, based on the definitions in your store settings. |
| Store categories | The store category for this group, based on the definitions in your store settings. |
| Store sizes | The store size for this group, based on the definitions in your store settings. |
| Attempted orders | The number of orders attempted in this group, i.e. both valid and invalid. |
| Valid orders | The number of valid orders in this group. |
| First time orders | The number of orders in this group which were the first orders for that customer. |
| Total units sold | Total number of products included in orders for this group. |
| Unique customers | Total number of unique customers who placed orders in this group, e.g. if Sue Smith placed two separate orders, she will only be counted as one customer. |
| Total tax | The total amount of tax paid on orders in this group. |
| Total shipping | The total shipping costs for orders in this group. |
| Total discount | The total value of discounts for orders in this group. |
| Subtotal |
The sub total revenue from orders in this group (i.e. just the cost of the products in the orders).
Note: This value is calculated differently based on your integration (and your preferences if you have a custom integration). For most integrations it includes discount but not tax and shipping.
|
| Grand total |
The total revenue from orders in this group (including tax, shipping etc.) This value doesn't include invalid orders, but the grand total in the Orders list does. See also: Why does the revenue in the orders report differ from campaign performance? |
| Average order value |
The average order value (AOV) for customers in this group. See also: Average order value (AOV) |
| Average customer spend | The average customer spend for customers in this group, calculated by dividing the group's grand total by the number of unique customers in the group. |
| Average units per order | The average number of units per order for this group, calculated by dividing the total units sold by the number of valid orders. |
| Average order frequency | The average order frequency for customers in this group, calculated by dividing the number of valid orders by the number of unique customers. |
| Total unit price | The total price of all units sold in orders placed by this group. |
| Average unit price | The average unit price for customers in this group, calculated by dividing the total unit price by the total units sold. |
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