See also: Frequency capping
Go to Account > Settings and select the Frequency Capping tab:
You don’t have to fill in all of the fields; you can choose to only activate frequency capping for a daily or weekly limit, or you can just apply frequency capping to one type of campaign, e.g. push notifications.
- Per day - from 00:00 to 23:59
- Per week - from 00:00 Monday to 23:59 Sunday
You might also be interested in our predictive frequency feature.
Note: The default frequency cap for SMS is three per day. You should always check restrictions per market before changing the SMS cap. This cap only applies to retailers using Ometria's SMS solution.
See also: How is frequency calculated?
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