Each tile you create in the broadcast builder represents a variant broadcast email sent to a segment of contacts.
In the example below, the following broadcast variants are visible:
- Contacts with ‘Lead’ lifecycle status - Men
- Contacts with ‘Lead’ lifecycle status - Women
- Contacts with ‘Lead’ lifecycle status - NB/Other
- Contacts with ‘Active’ lifecycle status
- Contacts with ‘At Risk’ lifecycle status
Add new variants by clicking the + icon either to the right of a tile (to segment the recipients in that tile) or below (to segment the recipients in the preceding tile).
We recommend using no more than 15 segments for a broadcast campaign.
Note: If you have a contact that qualifies for multiple variants, they will enter the first one (or top variant) that they qualify for - this means it's best to order your variants by priority from top to bottom.
Select from:
- Filter customers - opens the customer filter to segment your recipients
- Create test - Create a random split test based on recipient percentages, e.g 50% - 50%
- Split test with winner - Create a random split test with a winner
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