How to export segments

It’s easy to quickly export the contacts in an Ometria segment.

You can export to a CSV file, or to XLSX (optimised for Excel).

Go to Customer > Segment explorer, and select the Contacts tab.

Export steps

You can choose a saved segment from the Showing data for drop-down menu:

You can also export All contacts, or use the Customer filter to further filter your contacts (either in a specific segment, or all contacts):

You can see how many contacts you’ll be exporting to the right of the filter, as well as the percentage of your total database this represents.

Once you’re happy with your segment and/or filters, select the export button .

The Export report pop-up displays.

Enter a name for your report (if you like) and select the format, then select Download now:

Your export begins generating. 

Generation time can vary depending on the number of contacts in your segment.

Remember that the download limit is 1 million rows for CSV and 100k rows for XLSX.

Once your export is complete and ready for download, a bell icon displays by the Exports menu.

Select the drop-down to access your exports and download:

You can now use the exported data in Excel or Google sheets:

Export email addresses only

Make sure you export from the Contacts tab. The download button on the Overview tab exports segment performance metrics, not contacts.

The export includes email address alongside other contact fields. To keep only email addresses, delete the other columns in Excel or Google Sheets after you download the file.

If your segment has more than 1 million contacts, split the segment and export each part as a CSV. Wait for each export to finish before you start the next one.