The Contacts tab in the Segment explorer presents all of the contacts in your selected/filtered segment as a list:
You can also Export segments from this tab.
As in the Overview tab, you can select a segment using the Showing data for field, and/or you can filter your contacts using the Customer filter:
The number of contacts in the segment you are viewing displays in the far right of the screen, as well as the percentage of total contacts this number represents.
Click on any contact to see: Contact details: Single customer view.
Search contacts
You can search for a contact in this segment by entering their full email address, customer ID or phone number into the search bar:
Hide app guest users
Uncheck the Hide app guest users flag if you want to include your app guests in the list of contacts:
Column headings
Choose from any combination of the following column headings:
|
Column |
Description |
|
Customer ID |
The ID number optionally assigned by you as the ‘customer_id’ field. |
|
Name |
The contact’s full name. |
|
Name prefix |
The contact’s title, e.g. Mr, Ms, Dr etc. |
|
First name |
The contact’s first name, e.g. Jane |
|
Last name |
The contact’s last name, e.g. Smith |
|
|
The contact’s email address. |
|
Phone number |
The contact’s phone number. |
|
Number of orders |
The number of orders that contact has placed. |
|
Number of visits |
The number of tracked visits the contact has made to your site. |
|
Date of first order |
The date of the contact’s first order. |
|
Date of last order |
The date of the contact’s last order. |
|
Date acquired |
This date is the first time any record of the contact’s profile existed in any data point, i.e. the first time the contact’s email address entered your database. This includes the earliest listing or order from your historic data. |
|
Country |
The country the contact lives in. |
|
Average order value |
The contact’s average order value (AOV). |
|
Lifetime value |
The total revenue from valid orders placed by this contact. |
|
Lifecycle stage |
The contact’s lifecycle stage. |
|
Accepts SMS marketing |
Whether or not the contact has opted-in to receiving SMS marketing. |
|
Subscription updated (SMS) |
The date the contact last updated their marketing preference for SMS. |
|
Accepts email marketing |
Whether or not the contact has opted-in to receiving email marketing. |
|
Date subscribed email |
The date the contact subscribed to receive email marketing. |
|
Date unsubscribed email |
The date the contact unsubscribed from email marketing. |
|
Accepts push notifications |
Whether or not the contact is opted in to receiving push notifications from you. |
|
Date first subscribed (push) |
The date the contact first opted in to receive push notifications from you. |
|
Date first unsubscribed (push) |
The date the contact first opted out of receiving push notifications from you. |
|
Date last subscribed (push) |
The most recent date the contact opted in to receive push notifications from you. |
|
Date last unsubscribed (push) |
The most recent date the contact opted out of receiving push notifications from you. |
|
Date of birth |
The contact’s date of birth. |
|
Gender |
The contact’s gender, as defined by you. Defaults:
|
|
First store |
The first of your stores the contact shopped in. See also: Contact store |
|
Last store |
The most recent store the contact shopped in. See also: Contact store |
|
Last order - city |
The city in the billing address of the contact's last order. |
|
Last order - state |
The state in the billing address of the contact's last order. |
|
Last order - postcode |
The postcode in the billing address of the contact's last order. |
|
Last order - country |
The country in the billing address of the contact's last order. |
|
Store ID |
Numeric ID for the contacts’ ‘home store’, i.e. the first store the contact visited, added a listing to, or ordered from. |
|
Store Name |
The name of the store above. |
|
Language |
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