To send broadcast style scheduled campaigns with texts and/or push, use the entry trigger: Enter contacts at a specific date and time.
Here's some guidance for sending a successful scheduled text and/or push campaign.
Entering your contacts
You should set the entry trigger to start entering contacts a few hours before your desired send time.
Just like broadcast campaigns need time to generate, the entry trigger in automation campaigns needs time to find and enter your contacts.
The more contacts you're planning to enter, the more time it will take to enter them all.
If you don't leave enough time to enter all of your contacts, don't worry - they'll still receive your messages, but likely later than scheduled.
In the example below, we're scheduling the campaign to start sending at 1:00pm, so the entry time is set to 10am to make sure there's plenty of time to enter all the contacts:
Contacts can only enter via the same date/time trigger once, even if you update the entry date. There is no re-entry condition for this trigger.
If you need to re-use this entry trigger for the same contacts we recommend duplicating the campaign and setting your new date in the new campaign.
Defining the send times
Use wait nodes to define a specific sending time for each of your campaign segments.
Select Recipient's timezone on the wait node to make sure the contact receives your message at the right time for their location.
See also: Contact timezone
In this example, contacts are entering the campaign from 10:00am, and the wait node schedules them to send at 1:00pm in each contact's timezone.
Region specific quiet hours are applied by default.
Timezone comparisons
Greyed out cells indicate Text message quiet hours in that region.
☀️ Daylight savings and British Summer Time
British Summer Time (BST) begins on the last Sunday in March (when clocks go forward one hour) and ends on the last Sunday in October (when clocks go back one hour) every year.
US daylight saving time begins on the second Sunday in March (when clocks go forward one hour) and ends on the first Sunday in November (when clocks go back one hour) every year.
This leaves a few weeks in March and about a week in October where UK times are ahead by an hour less than usual.
| Greenwich Mean Time (GMT) | Eastern Standard Time (EST) | Pacific Time (PT) | Hawaii-Aleutian Time (HST) |
| 09:00 (9am) | 04:00 (4am) | 01:00 (1am) | 23:00 (11pm) |
| 10:00 (10am) | 05:00 (5am) | 02:00 (2am) | 00:00 (midnight) |
| 11:00 (11am) | 06:00 (6am) | 03:00 (3am) | 01:00 (1am) |
| 12:00 (midday) | 07:00 (7am) | 04:00 (4am) | 02:00 (2am) |
| 13:00 (1pm) | 08:00 (8am) | 05:00 (5am) | 03:00 (3am) |
| 14:00 (2pm) | 09:00 (9am) | 06:00 (6am) | 04:00 (4am) |
| 15:00 (3pm) | 10:00 (10am) | 07:00 (7am) | 05:00 (5am) |
| 16:00 (4pm) | 11:00 (11am) | 08:00 (8am) | 06:00 (6am) |
| 17:00 (5pm) | 12:00 (midday) | 09:00 (9am) | 07:00 (7am) |
| 18:00 (6pm) | 13:00 (1pm) | 10:00 (10am) | 08:00 (8am) |
| 19:00 (7pm) | 14:00 (2pm) | 11:00 (11am) | 09:00 (9am) |
| 20:00 (8pm) | 15:00 (3pm) | 12:00 (midday) | 10:00 (10am) |
| 21:00 (9pm) | 16:00 (4pm) | 13:00 (1pm) | 11:00 (11am) |
| 22:00 (10pm) | 17:00 (5pm) | 14:00 (2pm) | 12:00 (midday) |
| 23:00 (11pm) | 18:00 (6pm) | 15:00 (3pm) | 13:00 (1pm) |
| 00:00 (midnight) | 19:00 (7pm) | 16:00 (4pm) | 14:00 (2pm) |
| 01:00 (1am) | 20:00 (8pm) | 17:00 (5pm) | 15:00 (3pm) |
| 02:00 (2am) | 21:00 (9pm) | 18:00 (6pm) | 16:00 (4pm) |
| 03:00 (3am) | 22:00 (10pm) | 19:00 (7pm) | 17:00 (5pm) |
| 04:00 (4am) | 23:00 (11pm) | 20:00 (8pm) | 18:00 (6pm) |
| 05:00 (5am) | 00:00 (midnight) | 21:00 (9pm) | 19:00 (7pm) |
| 06:00 (6am) | 01:00 (1am) | 22:00 (10pm) | 20:00 (8pm) |
| 07:00 (7am) | 02:00 (2am) | 23:00 (11pm) | 21:00 (9pm) |
| 08:00 (8am) | 03:00 (3am) | 00:00 (midnight) | 22:00 (10pm) |
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