Before you can start segmenting your contacts based on mobile app usage, make sure that you or your development team have completed the following:
- The steps for integrating your mobile app with Ometria.
- Updated the `channel` field in the order endpoint of Ometria’s API contains a value unique to mobile app orders (e.g. ‘mobile app’). This is to distinguish orders from your mobile app from orders from other channels - e.g. your website in browser. If you don’t do this, you won’t be able to segment your mobile app users’ order behaviour.
Find out which of your contacts have placed orders via your mobile app:
- Has placed an order which matches…
- Order was in channel - which is > [your mobile app - the name of this channel is defined by you in the Ometria API orders endpoint]