September 2022

Faster broadcast sends

Why?

Earlier generation of your broadcast campaigns means more accurate send times. 

What's new?

When you schedule a broadcast campaign, Ometria begins generating the emails approximately one hour before the scheduled send time.

Campaign generation is a necessary step which happens behind the scenes to make sure your campaign is sent to the right contacts with the right templates. 

Depending on the volume of your broadcast sends this can take up to an hour, which is why it happens ahead of the scheduled time.

In the Scheduled screen you can see which of your campaigns are Generating:

Campaign generation happens an hour before the scheduled send time.

If campaign generation is finished before your scheduled send time, Ometria will wait until the time you scheduled to begin sending the campaign.

Once your campaign starts sending the status changes to Sending now:

For full details, see Scheduling and sending broadcast campaigns.

Security permissions updated for the mobile app event log

Why?

Ometria respects the trust you place in us, and we are committed to making sure that your data and your customers' sensitive data is secure.

What's new?

We’ve adjusted security permissions which affect the information displayed in the Mobile app event log. 

Go to: Settings > Connections > select Mobile App and scroll down to see the log.

Users who don't have the correct permissions won't be able to see the log, which can contain personally identifiable information (PII), e.g. email addresses.

To allow users permission to view this information, go to Settings > Users and permissions and select the user from the list on the left.

Select the following Permissions:

• Access settings (excluding user access and API keys)
• View customer details

Select Save.

The user can now view the Events log in Connections > Mobile app.